FAQ's

- What is a septic system?

A septic system is an on-site wastewater treatment system that treats and disposes of household sewage when a property isn’t connected to a municipal sewer. It typically includes a septic tank and a drainfield (leach field). All household waste is collected in the tank. The solids then settle in the first compartment of the tank and the liquids continue to the second compartment. Once the tank reaches operating level, the liquid effluent is then disbursed out to the septic field to be absorbed.

 

- How does a septic system work?

Wastewater flows from the house into the septic tank, where:

• Solids settle to the bottom (sludge)

• Oils and grease float to the top (scum)

• Liquid wastewater flows into the drainfield, where soil naturally filters and treats the effluent.

 

- Why do I need to pump my tank? 

• The solids flowing into the tank eventually build up and reduce tank capacity. Pumping keeps the system at peak functionality.

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- How often should a septic tank be pumped?

Most systems should be pumped every 3–5 years, but this depends on:

• Household size

• Tank size

• Short term rental use

Regular pumping prevents backups and system failure.

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- What can I flush or drain safely?

Safe items:

• Human waste

• Toilet paper

• Normal household wastewater

Do NOT flush or drain:

• Wipes (even “flushable” ones) They do not degrade in the system

• Feminine hygiene products

• Diapers, paper towels

• Grease, fats, or oils

• Chemicals, paint, solvents

• Medications

 

- Most systems have a filter that requires cleaning

• This will be located in the outlet side of your tank

• Effluent filters should be cleaned annually

  • This is a service we offer or we are happy to walk you through this task ( you can definitely do it yourself)​

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- I'm experiencing a back up!?

• Backups are typically due to reduced flow to the tank or field. A tank should maintain operating level ( about 18" below the top of the tank) all on it's own. 

• If a tank is over full it may be due to an outlet pipe that is restricted due to a clogged filter, cast iron rust build up, a shifted joint or root intrusion.

  • These are all issues we have the tools to mitigate and fix!​

 

- What are signs my septic system is failing?

Common warning signs include:

• Slow drains or gurgling pipes

• Sewage odors indoors or outdoors

• Wet or spongy areas over the drainfield

• Sewage backing up into the house

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- Can I drive or build over my drainfield?

Please don't! Driving, parking, or building over a drainfield can compact soil and damage pipes, leading to system failure.

 

- Are septic additives necessary?

No, regular pumping and proper use are usually all that’s needed. Some additives may even harm the system.

 

- How long does a septic system last?

With proper maintenance:

• Septic tanks can last 20–40 years

• Drainfields can last 20–30 years

Neglect significantly shortens system life.

 

- How can I maintain my septic system?

• Pump regularly

• Conserve water

• Avoid harsh chemicals

• Keep roots and heavy objects away from the drainfield including tree growth

• Schedule periodic inspections ( We offer annual inspections and pumping interval reminders!)

 

- What happens if I don’t maintain my system?

Failure can lead to:

• Costly repairs or replacement

• Property damage

• Health hazards

• Environmental and water contamination can occur